How do I find the version number of the mobile app?

Knowing what version of the app you are using is very important because it makes it easier for our developers to identify and resolve your issues.

To check the version number of the app:

iOS

1. Open the app.

2. The version number will be displayed at the bottom of the screen. It will be displayed as VERSION #.#.# (##)

Android

  1. Tap the menu button in the top left corner.
  2. Underneath Logout and Exit, you will see the version number of the app. It will be displayed as V#.###. (The pound signs/hash characters represent numbers)