The change request feature allows users to request changes for hotel reservations that were assigned to them by the event organizer. Because it is a request, it can either be accepted or denied.

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  1. Go to the event page.
  2. Tap Travel details.
  3. Select an event hotel reservation that you would like to change.
  4. Tap the Menu […] button.
  5. Select Create change request.
    • You will see your current reservation at the top of the page and your new reservation will be at the bottom.
    • You can change your check-in and check-out dates but you cannot change the assigned hotel.
    • Add additional notes.
    • Tap Submit.
  6. You will see a banner on the hotel segment that reads: “Change request pending”

Note:

  • Only event attendees can create change requests.
  • A hotel must be assigned to an attendee for them to create a change request.