The change request feature allows users to request changes for hotel reservations that were assigned to them by the event organizer. Because it is a request, it can either be accepted or denied.


  1. Go to the event page.
  2. Tap Travel details.
  3. Select an event hotel reservation that you would like to change.
  4. Tap the Menu […] button.
  5. Select Create change request.
    • You will see your current reservation at the top of the page and your new reservation will be at the bottom.
    • You can change your check-in and check-out dates but you cannot change the assigned hotel.
    • Add additional notes.
    • Tap Submit.
  6. You will see a banner on the hotel segment that reads: “Change request pending”


  • Only event attendees can create change requests.
  • A hotel must be assigned to an attendee for them to create a change request.