General

Questions about general topics.

Press inquiries?
If you are a member of the press and would like to contact us about WorkTrip or SwitchFour, please send all inquiries to info@worktrip.com.
Wed, 1 Aug, 2018 at 9:48 AM
I am unable to log in to my account. What do I do?
There are a couple reasons that could prevent you from logging in to your account. Problem #1: Different email address This applies to accounts with s...
Wed, 1 Aug, 2018 at 9:49 AM
Can I import my contacts to WorkTrip?
Currently, there is no option to import contacts from your mobile device to the WorkTrip app.  If you are a Business Administrator, you will have to cre...
Wed, 1 Aug, 2018 at 9:49 AM
Can I integrate my social media accounts into WorkTrip?
There is currently no option to integrate social media accounts such as Facebook, Twitter and Linkedin with WorkTrip. There is also no option to integrate W...
Wed, 1 Aug, 2018 at 9:49 AM
Can I send a message to someone in the app?
There are currently no in-app messaging features in WorkTrip but if you go to a person's profile, you will see their email address and phone number. Yo...
Wed, 1 Aug, 2018 at 9:49 AM
How do I request a role?
[It is important to know the types of roles in the app.] In the WorkTrip app, the Business Administrator is the only user that can assign user roles to ...
Wed, 1 Aug, 2018 at 9:50 AM
Event spreadsheets won’t open on my Windows computer. What do I do?
Being able to export spreadsheets from your event to your computer is a vital part of the Worktrip app. While this may work for people with Mac computers, s...
Wed, 1 Aug, 2018 at 9:51 AM
How do I know if my account has SSO enabled?
SSO or Single Sign-On is a secure way of signing in to your account. Not every account has single sign-on activated because single sign-on can be enabled or...
Wed, 1 Aug, 2018 at 9:51 AM
How do I check the status of my ticket?
When you submit a ticket, you will receive an email. This email will contain a link that will allow you to check the status of your ticket. When you click t...
Wed, 1 Aug, 2018 at 9:51 AM
I have a great idea for the app! How can I send you a feature request?
We appreciate your enthusiasm and your desire to help us improve the app. If you have any suggestions for improvements, you should Go to the Feedback page...
Wed, 1 Aug, 2018 at 9:52 AM