People and Groups

Topics related to contacts, groups and inactive users.

How do I create a new account for a user?
In the People tab, you can view all your contacts and groups. The business administrator is the only person who can create, edit and disable user account...
Tue, 24 Apr, 2018 at 1:06 PM
How do I edit a user account?
Go to the user’s profile. Tap the Menu […] button. Select Edit User. Make whatever changes you want. Tap Save.
Mon, 23 Apr, 2018 at 1:35 PM
How do I create a group?
Tap More. Tap People. Select the Group tab. Tap the Plus [+] button. Enter a Group name. Tap Create. Tap the Menu […] button on the group page. ...
Mon, 23 Apr, 2018 at 1:36 PM
How do I edit a group?
Go to the group page. Tap the Menu […] button next to the group name. You can: Add group members. Remove group members. Rename group. Delete group....
Mon, 23 Apr, 2018 at 1:37 PM
How do I delete a group?
Go to the People tab. Tap the Groups tab. Select a group. Tap the Menu [...] button. Tap Delete group.
Mon, 23 Apr, 2018 at 1:38 PM
How do I deactivate a user account?
Inactive User Accounts A user account can only be deactivated by the business administrator. Inactive users cannot access their accounts. To view ina...
Mon, 23 Apr, 2018 at 1:41 PM
How do I change my phone number?
You are no longer required to go through a verification process when changing your mobile phone number. To change your mobile or office phone number,...
Mon, 23 Apr, 2018 at 1:38 PM
How do I change my password?
If you want to change your password, follow the instructions below: Go to your Profile. Tap the Menu [...] icon. Tap Edit profile. Enter a New passw...
Tue, 24 Apr, 2018 at 1:08 PM
What is a secondary email address?
What is it? Creating a new user account requires a valid email address but sometimes, you might have to create accounts for people who don't have v...
Tue, 24 Apr, 2018 at 1:09 PM
Can I choose what information is displayed on my profile?
Currently, you cannot select what information you want to be displayed on your profile as this has already been preset. The information that is visible o...
Mon, 23 Apr, 2018 at 1:44 PM