General

General topics.

Press inquiries?
If you are a member of the press and would like to contact us about WorkTrip or SwitchFour, please send all inquiries to info@worktrip.com.
Thu, 26 Apr, 2018 at 10:12 AM
I am unable to log in to my account. What do I do?
There are a couple reasons that could prevent you from logging in to your account. Problem #1: Different email address This applies to accounts with s...
Thu, 10 May, 2018 at 9:37 AM
I have a great idea for the app! How can I send you a feature request?
We appreciate your enthusiasm and your desire to help us improve the app. If you have any suggestions for improvements, you should Go to our Feedback p...
Wed, 25 Apr, 2018 at 9:31 AM
Can I integrate my social media accounts into WorkTrip?
There is currently no option to integrate social media accounts such as Facebook, Twitter and Linkedin with WorkTrip. There is also no option to integrat...
Wed, 25 Apr, 2018 at 9:32 AM
Can I send a message to someone in the app?
There are currently no in-app messaging features in WorkTrip but if you go to a person's profile, you will see their email address and phone number....
Wed, 25 Apr, 2018 at 10:14 AM
How do I check the version number for the app?
Knowing what version of the app you are using is very important because it makes it easier for our developers to identify and resolve your issues. To...
Wed, 25 Apr, 2018 at 9:53 AM
How do I know if my account has SSO enabled?
SSO or Single Sign-On is a secure way of signing in to your account. Not every account has single sign-on activated because single sign-on can be enabled...
Wed, 25 Apr, 2018 at 9:56 AM
How do I check the status of my ticket?
When you submit a ticket, you will receive an email. This email will contain a link that will allow you to check the status of your ticket. When you clic...
Wed, 25 Apr, 2018 at 10:10 AM
My account is locked. What do I do?
Due to security reasons, your account can be locked to protect your personal information. This document will explain the requirements for a locked accoun...
Wed, 25 Apr, 2018 at 10:11 AM
I lost access to the email address I signed up with. What do I do?
If you no longer have access to the email that you signed up with and you need the email address for your account to be changed to a new one, you will ne...
Wed, 25 Apr, 2018 at 10:12 AM