General

General topics.

How do I know if my account has SSO enabled?
SSO or Single Sign-On is a secure way of signing in to your account. Not every account has single sign-on activated because single sign-on can be enabled...
Mon, 12 Aug, 2019 at 9:37 AM
My account is locked. What do I do?
Due to security reasons, your account can be locked to protect your personal information. This document will explain the requirements for a locked account. ...
Mon, 12 Aug, 2019 at 9:38 AM
How do I check the status of my ticket?
When you submit a ticket, you will receive an email. This email will contain a link that will allow you to check the status of your ticket. When you clic...
Mon, 12 Aug, 2019 at 9:41 AM
How does the time zone feature work?
Users of the WorkTrip™ app will span across the country and even outside of the country and this can make it difficult to organize events with people in di...
Mon, 12 Aug, 2019 at 9:42 AM
What qualifies as a valid email address?
In order to create a new account, you need to use a valid email address. But what exactly qualifies as a valid email address?  A valid email address is...
Tue, 10 Dec, 2019 at 11:36 AM